1. A bad employee experience
Completing timesheets, checking leave balances, updating personal details. People expect to be able to do this stuff anywhere, on any device.
How your employees interact with their details and do their HR tasks should be quick and easy. If it’s archaic and slow, they will think you don’t care about this stuff, and this will absolutely affect your employer brand.
In a nutshell, all of this is the difference between a great retention rate and a bad one. Plus, it has a knock-on effect on your need and ability to recruit.