We recommend reviewing your HR Software provider every 12 months. Why? Because technology is fast-changing and waiting more than one year could push you behind the curve when compared to your competitors.
Plus, economic and political circumstances may impact the provider that serves you. Keeping an eye on what’s changing and how that might have affected the software and service you’re getting is best conducted on a regular basis.
You want to be proactive not reactive if you do need to switch providers.