So, are the HR people of the world using AI tools?
We asked our 8,500 followers on LinkedIn (absolutely not a humble brag) if they were using AI tools such as ChatGPT in their job role.
4% of people we asked used AI everyday in their job role. No doubt what the everyday activity is will change depending on the job.
Embracing this technology is key in the advancement of business, and it seems that some may be ahead of the curve. But is using AI everyday a bit risky?
Bear in mind our audience is primarily HR & payroll professionals, with a few IT gurus & financial managers in the mix. We also have a couple of people who follow us thinking their going to get more pay. Get it? More pay, Moorepay. Okay moving on.
Is AI becoming a go-to with every query or small task? Would these 4% be lost of what to do if the system went down for a day? One wouldn't think so. But as Mike described, a cautious approach is recommended.
Chatbots may propose actions for you but they don’t offer guidance, advice, or legal compliance.
14% of those who answered have used AI tools once or twice. Perhaps indicating that a small proportion used the tools and found it not useful to their work. Which is fair enough.
When dealing with sensitive topics in HR, payroll, or finance, never input personal details. It's the internet and who knows where that information could end up. As they say, once on the internet, always on the internet. Therefore, ChatGPT wouldn't be applicable in a lot of situations where personal details are involved. Although still proving useful for the every-now-and-again task.
However, there are those who are less prudent about the use of AI. 20% of people use it a few times a week, which is a significant amount. So we can safely assume that using AI is somewhat helpful in certain aspects of a job. But what for?
According to the site Workable, AI can be used (with careful consideration of course) in a number of HR duties.
The previously mentioned recruitment process can be made easier, with job adverts, data pulling and evaluation all becoming increasingly AI driven. Creating the ideal candidate for the role can save countless hours.
Of course, AI goes beyond just ChatGPT. It can be used in the systems we buy. HR systems that use AI are powerful, and can analyse data for performance reviews that require little to no effort.
When we're all sound asleep, chatbots still roam your website picking up enquiries like Batman does with criminals. The 24/7 virtual assistant can be used both externally and internally, answering employee questions too. Leaving the important stuff to you.
That's a large sum considering it's the biggest shift in workplace efficiency since offering free fruit.
But why is this? Do people not understand it? Don't they trust it? Does it not help in the job? I guess we'll never know.
Oh but wait a minute, yes we do →
Our survey showed a dead split between three reasons why people don't use AI.
There are going to be a lot of reasons why people don't understand AI technologies such as ChatGPT. Prompting these programmes is tricky, and it's sometimes very difficult to get the correct answer unless you provide an enormous amount of detail. Provoking certain and factual responses needs a little understanding of the programme.
This is the one we can probably all find relatable. A lack of trust towards a computer programme - and with good reason too. Misinformation, scams and more are all dangerously prevalent in the online world. Dealing with personal and confidential information is common when working in HR and losing these details to dangerous sources just can't happen.
Using auto-generative images or an AI-generated poem may not be relevant to your job. And when working in HR, there are a lot of do's and don'ts which may affect how relevant AI is to you. But what are they?
Yes, very worried.
No, not worried at all.
I'm slightly worried but it doesn't keep me up at night.
