What do our experts recommend?

The pros

AI is already a thing, and you're using it everyday. Maybe without knowing. Your spam filter for example, AI.

Credit someone here…

The accessibility and ease of use mean that many AI programmes can used by virtually everyone.

In terms of its use in a HR space, our Policy Consultant, Mike, found that when writing a job profile for a new opening, ChatGPT created a fairly decent, and gender neutral document.

The opportunities for small businesses is huge. Enhancing productivity and efficiency by automating routine tasks frees up time. Meaning strategic, personalised, or creative tasks, that the AI models can't do, get more focus and are produced to a higher level.

The cons

While language models can produce some very personalised content and, at a glance, look credible, sometimes key omissions are apparent.

Credit someone here…

Take a disciplinary procedure for example. Any HR professional would know that employees have the right to be accompanied to the hearing.

But ChatGPT didn't know this. It seems in many cases, that these language models skip the investigation process and right to the steps involved at the end, in this case, the dismissal.

Scams are everywhere, that's not new. But how is AI aiding these scammers? Listen to a recent case that happened where AI was used to dupe millions out of a business.