1
Processing payroll in-house using payroll software is widely preferred.
2
Cloud based software still reigns supreme.
3
Integration is the future.
4
Long-term loyalty with providers is on the decline.
5
Payroll is less frustrating than last year.
6
Nearly three quarters of businesses think they receive value for money from their payroll provider.
7
The majority of people still think it's easy to switch payroll providers.
8
There's not enough incentive to change providers... So, people are sticking with their current provider.
9
Budget is an increasing obstacle between customers and switching their provider.
10
Payroll professionals are more demanding in 2024 – with the average person wanting 10% more from their payroll provider than 2023.