With quality people and procedures, we support businesses, their employees and their personal struggles properly. From around-the-clock advice, to friendly people on-hand when your employees need it most, you can bank on quality processes for you and your people.
Qualified councillors
Accredited by the British Association for Counselling and Psychotherapy (BACP), your employees will have access to counsellors who always work within the framework of the BACP code of ethics.
Trained and qualified counsellors
We outsource our EAP service to ensure queries from your employees are handled with care, and by qualified people who know best. Have peace of mind that each employee is handled on a case-by-case basis.
Online support
Our easy, cloud-based, online portal is packed with helpful advice and guidance that your employees can access any time, on any device. Resources include self-help guides, management support, videos, and guides.
Reporting
You’ll get access to monthly usage reports to track employee up-take. To protect employee confidentiality you’ll only be able to see how many times employees have accessed services, and not who has used it.
Moorepay’s EAP support line is open 24/7/365. With no issues too large or too small, your employees will be supported by friendly, trained counsellors. Confidential advice is available for employees and their family on a variety of topics:
Medical
Legal & financial
Health & wellbeing
Coaching tools
Emotional support
Childcare
