Pros and cons of flexible working

Balancing the benefits with the challenges for employers and staff

Pros of flexible working

For businesses

Flexible working allows access to a wider talent pool and strengthens the employer brand.
It supports carers, parents, disabled people and older workers, making the workplace more inclusive.
Giving employees autonomy often improves productivity and builds resilience.
Flexibility helps retain staff, reduces absence and lowers overhead costs.

For employees

Flexible working reduces stress, burnout and commuting strain, leading to better balance.
Greater autonomy increases motivation, engagement and job satisfaction.
Different working patterns support caring responsibilities, health needs and personal goals.

Cons of flexible working

For businesses

Managing output at a distance can be difficult and managers need new skills.
Company culture, collaboration and informal learning can fade without in-person contact.
Not every role is suitable for flexible working, and refusals carry legal risk.
Proximity bias and unequal access can create unfairness and fuel inequality.

For employees

Working from home can blur boundaries and increase the risk of burnout.
Remote working can lead to isolation and fewer career opportunities.
Uneven access to flexibility or a refused request can cause team tensions and harm morale.