Conclusion

Let's wrap things up...

Here's a recap of the 10 headlines from our 2022 annual payroll survey:

Uptake of payroll outsourcing solutions is declining

Nearly 1 in 4 businesses are taking big security risks with their payroll data

Demand for integrated payroll & HR is falling

Market churn rate climbs towards pre-pandemic levels

Businesses continue to feel less frustrated by their payroll provision

Majority of businesses didn’t find changing payroll providers easy

More businesses not going through with the switch

It’s so much more convenient to stay with the same provider

Number of businesses looking to switch providers immediately more than doubles

Majority of businesses want more payroll automation

The question on everyone's lips: what do we predict for next year? So far, we're seeing an ongoing recovery since the impact of the pandemic.Whilst the current economic climate may be driving businesses towards in-house payroll solutions, we're seeing industry churn. More businesses are reviewing their payroll providers, and more businesses are switching to a new provider.We predict this will continue into 2023 and churn will continue to climb, as more businesses seek out better deals and better solutions from UK payroll providers.

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